Policies

Welcome to Thought Blossoms!

Communication

If we have any questions regarding your order you will be contacted via email 24-48 hours after your purchase.  Your order will be placed on hold until we receive a response.  We want to make sure that you receive the custom item that you anticipated!

 

Refunds and Exchanges

A personally customized product was created especially for you, so we cannot take returns on these items. If an error was make on our part we will provide return shipping to all domestic orders so that we may correct this error. International orders will be refunded their shipping cost to return merchandise to us.

As all items are hand made, variations are to be expected.  Thought Blossoms takes pride in creating beautiful, well made jewelry and reserves the right to review each piece for quality.  We create very delicate jewelry from sterling, gold fill and rose gold components.  Each of our items is stamped with a very tiny 1/16" font in either upper or lowercase.  

Refunds or exchanges are permitted on items that break or malfunction within 90 days of purchase.  Please contact us if your item breaks of malfunctions and Thought Blossoms will provide return shipping for your broken item to be repaired or replaced.  **No changes may be made the customization of items that will be repaired or replaced.

 

Product Information

Listing pictures are representations of the item you will be receiving. Each piece of jewelry is hand cut and stamped so slight variations are to be expected. Stamping is all done letter by letter so spacing and alignment may be slightly different than that in the picture. This not only adds to the charm of the piece but makes it uniquely one of a kind!

CASUAL LINE
Thought Blossoms casual line of jewelry is made of sterling silver, gold fill and limited gold plate components.  Our bracelet cording is dyed leather.  Because the leather is dyed and not coated some of the natural color may be seen in the cording.  This also means that each batch of leather that we receive may vary slightly in color.  Please be sure to read through our care instructions so that you understand how to prolong the life of your jewelry.


ACTIVE LINE
The active line of bracelet is made with aluminum, paracord and a stainless steel magnetic clasp.  Both metals are resistant to rust so they can be exposed to water.  Active bracelets are intended to be worn during physical activity.  These bracelets have a one year guarantee unless exposed to severe circumstances (extreme weight stress, crash impacts etc).

KEYCHAINS
Thought Blossoms key chains are made of stainless steel and or copper or nickel silver.  Some have a polished finished, some a softer brushed finish.

Thought Blossoms line of jewelry is very delicate. All items are stamped with a very small 1/16" upper or lower case stamp set. Please be sure to review the images and the stated measurements carefully before making your purchase.



Sizing

In order to determine your bracelet size, wrap a measuring tape or piece of string somewhat snugly around your wrist to find your total wrist size.  We will add 1/2" to provide for a snug but comfortable fit, if you would like a more dangle style bracelet leave us a note during checkout and we will add extra length to your bracelet.  



RESIZING
We are happy to resize a bracelet for you that was ordered in the incorrect size.  There is no cost for this service for our leather or active bracelets, but chain bracelets do require a fee.  You will be responsible for return shipping to complete this process.

Please contact us at heather@thoughtblossoms.com regarding so that we may send you the documentation we require to be completed and sent back with your bracelet.  

Care for Your Jewelry

Sterling silver will tarnish over time due to many environmental factors. We send each piece with a small tarnish tab to help slow this process.  Store your jewelry in an airtight bag along with this tab to prolong its tarnish free life.

LEATHER CORDING is a natural material and as such, will degrade over time if not taken care of properly. In order to prolong the life of your bracelet do not shower, swim or exercise with it on. This will degrade the cording at a much faster rate.

Active bracelets are made with aluminum and stainless steel which are both resistant to rust. They can be worn in water and during physical activity, but are not resistant to extreme cirucumstances (crashes, weights being dropped on them, being pulled with etreme force). They will be a great training buddy as long as they aren't abused :)

**Thought Blossoms is not responsible for lost or damaged items due to normal wear and tear of item. 

 

If you have questions or concerns please do not hesitate to contact us!!

heather@thoughtblossoms.com


All designs and photos are Copyright Protected © 2013 Thought Blossoms

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